Terms of Service

Last updated: 19 August 2026

These terms govern your use of Levera — a Windows desktop application for real-estate professionals that provides live call assistance, voice dictation, and AI-drafted follow-ups — and the levera.app website. Levera is operated by Eduard-Iosif Caliman (“Levera”, “we”), Dubai, United Arab Emirates. By creating an account or using the software you agree to these terms.

The service

Levera runs on your computer. Core features (dictation, on-device AI, screenshots, your library) process and store data locally on your machine. Cloud features — such as premium AI models, cloud transcription, and account sync — require an account and an internet connection. We continuously improve Levera; features may change, and we may add, adjust, or retire functionality over time.

Accounts

You sign in with Google. You are responsible for keeping access to your Google account secure. You must be at least 18 and provide accurate information. One account is for one person; Team plans include one seat per team member.

Subscriptions, trials, and billing

Paid plans are billed as recurring subscriptions (monthly or annual) through our merchant of record, which handles payment processing, applicable taxes, and invoices. Prices are listed at levera.app/#pricing. Where a free trial is offered, you can cancel any time before the trial ends and pay nothing. Subscriptions renew automatically until canceled; you can cancel any time and keep access until the end of the paid period. Refunds are handled per our Refund Policy. The free plan is subject to daily and monthly usage caps shown in the app.

Your content and recordings

You keep all rights to your content — transcripts, notes, summaries, and drafts created with Levera are yours. You are responsible for using Levera lawfully during calls, including obtaining any consent required in your jurisdiction before transcribing or analyzing a conversation. Laws on call recording and processing differ by country; if you are unsure, obtain consent.

Acceptable use

Don’t misuse the service: no reselling or sharing one seat between multiple people, no reverse-engineering the software or attempting to extract our models or prompts, no using Levera to break the law, harass people, or infringe others’ rights, and no probing or disrupting our systems. Usage caps exist to keep the service sustainable; circumventing them isn’t allowed.

AI output

Levera’s suggestions, summaries, and drafts are generated by AI and can be wrong, incomplete, or unsuitable for your situation. They are assistance, not professional, legal, or financial advice. You decide what you say and send; review AI output before relying on it.

Disclaimer and limitation of liability

Levera is provided “as is” without warranties of any kind, express or implied, including fitness for a particular purpose. To the maximum extent permitted by law, our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim arose. Nothing in these terms excludes liability that cannot be excluded by law.

Termination

You can stop using Levera and cancel your subscription at any time. We may suspend or terminate accounts that materially breach these terms; where reasonable we will warn you first.

Changes and contact

We may update these terms as the product evolves; material changes will be announced in the app or by email, and continued use after a change means acceptance. These terms are governed by the laws of the United Arab Emirates. Questions: eduard@levera.app.